Sign In

Refund and Returns Policy

TERMS AND CONDITIONS
Any booking done via our production links for EVENTS will be cancelled with a zero refund.

Ten people in Renter’s entire team all inclusive.
❌ No smoking in the building.
❌ No alcohol allowed at all. No one will be admitted who is drunk or under the influence of illegal sub-stances.
❌ Please Please do not be loud, if we get a notice from our neighbor or building management, you will have to leave the studio at once. ( ❤ PLEASE BE RESPECTFUL ❤ )
❌ Do not leave any trash behind, we have common trash cans on our floor where you can get rid of all your garbage ( Paper , Plastic , Cardboard and Trash )
❌ Outside food is fine but again do not leave anything behind.

ARRIVE AND LEAVE ON TIME
The appointment shall start and end as set forth in this booking; set-up and clean-up by the Renter must take place during the booking hours.

PAYMENTS & DEPOSITS
In order to confirm and hold a reservation, all rental fees, plus any refundable cleaning/damage deposits must be paid in full at the time of booking. In the case of additional equipment rental or time duration added on the shoot day, the Renter must modify the booking online to reflect the changes, or pay Company appropriate fee through a Credit or Debit Card.

CANCELLATION & RESCHEDULING POLICY

Cancel booking until 7 days before the event start time and receive a full refund minus 5% of Booking Price. Cancel booking between 7 days and 72 hours before the event start time and receive a 50% refund (excluding 5% Fees) of their Booking Price.
Booking cancellations submitted less than 72 hours before the event start time are not refundable.
Reschedule booking until 7 days before the event start time for no extra cost. Reschedule booking between 7 days and 72 hrs before the event start time for 50% of your booking price.
Rescheduling not permitted 72 hours before the event start time.
Any booking that has been rescheduled cannot receive any refunds.

RENTAL TERMS
“Company” is Love Studios NYC , “Premises” includes the studio and any adjacent property owned by Love Studios NYC, “Renter” is the person or entity renting Premises or equipment.

AGE OF MODELS
Renter is solely responsible for verifying that all photographic subjects are of legal age. Company has no responsibility to determine or verify the age of participants in the renter’s activities but reserves the right to demand proof of parental consent if models or photographic subjects are under the age of 18 and to end those activities if Company becomes aware that legal age violations are occurring. Company is not liable in the case of an invalid ID or any other form of age verification

OVERTIME
Any overtime must be pre-approved by the Company representative. If approved, you will pay for the overtime at 1.5 times the original booking rate. You must pay for the overtime before you use the overtime hours, unless otherwise instructed, or leave the premises.

BE RESPECTFUL OF OUR NEIGHBORS
Be present at all times during the rental. Keep the event or session contained within the studio. Maintain adult supervision of minors at all times. Clean up trash or other items on premises prior to leaving. If the space is left unclean or disorganized, Company will charge a cleaning fee of $100

STUDIO & EQUIPMENT SUPPLIED
Company agrees to provide the studio in good working order but makes no special guarantees as to said studios functionality or suitability to Renter’s purposes. The Renter is entitled to use the equipment, and any furniture in the studio at the time of rental. The Company is not liable for acts out of its control that affect the shoot, such as power outages, weather, emergencies, or Acts of God. Renter agrees to return all equipment, studio, and furniture in the condition it was provided and to immediately notify the Studio of any damage, failure, or change in equipment provided. Renter agrees to pay for any repair or replacement costs of equipment, furniture, or studio that Renter damages within 3 business days. In the event that the Renter’s employees, Renter’s contractors, Renter’s clients, or any and all Renter’s visitors damage any equipment or studio, Renter agrees to pay for any repairs or replacements necessary within 3 business days. There is no warranty that rented items are free of defects.

The Renter agrees that the Studio holds no liability for any damage or injury caused by use of Company equipment to Renter or any third party. The Renter assumes all risk of personal property damage or personal injury. If any accident involving the Company’s equipment has occurred while it is in the Renter’s possession, Renter shall make the Studio aware by written statement of details of occurrence of event including police report and names and addresses of witnesses, if applicable.

Company agrees to provide equipment in good working order, but makes no special guarantees as to said equipment’s functionality or suitability to Renter’s purposes. Renter shall notify Company immediately of any malfunction, dam-age or other issues with the equipment.

LIABILITY
The Company will not be held liable for any injuries or accidents to the Renter, Renter’s employees, Renter’s contractors, Renter’s clients, or any and all Renter’s visitors that occur within or outside the studio premises. All persons and activity on Company’s Premises may be video recorded for security usage. a certificate of general liability insurance naming Love Studios NYC.


CONDUCT
Renter shall be solely responsible for the conduct and welfare of all persons accompanying Renter while on Company’s Premises. Renter agrees that a Company representative may, at Company’s sole discretion, be present at all times. If the representative observes or otherwise becomes aware of dangerous, pornographic, illegal or negligent practices or activities, the representative reserves the right to stop the shoot and may require Renter and Renter’s party to leave immediately. In such case no refund will be given for unused time. However, Company and its representatives assume no responsibility to act in such cases.

INSURANCE
Businesses, Corporations, Production Companies and other legal entities may be required, prior to rental, to present a certificate of general liability insurance naming Love Studios NYC as additionally insured on the dates of the rental. If so required, Renter’s liability insurance shall be deemed primary and non-contributory insurance in the event of any claim or suit. Liability insurance shall be Commercial General Liability with a minimum of $1,000,000 per occurrence & annual aggregate.